Supervisor - SOR codes

Salary/Rate:£38000 - £40000 per annum + Van and fuel card
Job type:Perm
Town/City:Stratford
County:London
Sector:Construction/Property
Job ref:38469
Post Date:20.12.24
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About the Role

Job title: Desktop Supervisor

Location: West London

Salary: £38,000 - £40,000

Job type: permanent

Job Description:

My client are currently looking for a desktop supervisor to come and join their team on a permanent basis. You will oversee the daily operations and also help the team. My client are ideally looking for someone who understands the schedule of rates / variations. You will play a crucial part of the team by applying techincal support and enhancing exprience.

Key Responsibilities:

  • Supervise and lead the desktop support team, providing guidance and support.
  • Assign tasks, monitor performance, and conduct regular team meetings.
  • Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
  • Ensure timely response to support tickets and effective resolution of incidents.
  • Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests.
  • Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards.
  • Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities.
  • Maintain accurate records of maintenance and repair work, materials used, and costs incurred.
  • Monitor budgets and costs, making recommendations for cost-effective solutions.
  • Build positive relationships with residents and address their concerns promptly and professionally.

Qualifications:

  • Previous work experience as a supervisor
  • Experience as a planner (desirable)
  • Experience in schedule or rates and variations
  • Proven experience in a supervisory or leadership position.
  • Strong knowledge of desktop operating systems (Windows, macOS, Linux).
  • Proficiency in troubleshooting hardware and software issues.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong problem-solving skills and attention to detail.

If you are interested please call Sommer on 07502 427533.

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